Legal

Refund Policy

Last updated: May 2026

TL;DR— Try free for 30 days before buying. Not happy after purchase? Email us within 30 days and we'll refund you in full — just tell us one thing we could improve.

1. Free Trial First

DiskDog offers a 30-day free trial with no credit card required. We strongly encourage you to try the app before purchasing. All core features are available during the trial.

2. 30-Day Money-Back Guarantee

If DiskDog doesn't meet your expectations within the first 30 days, just send us an email. We'll issue a full refund — we only ask that you tell us one thing we could improve.

3. Non-Refundable Situations

  • Requests submitted more than 14 days after purchase.
  • License keys shared with or used by multiple people.
  • Reasons that could have been discovered during the free trial.
  • Duplicate purchases — contact us immediately and we will refund the duplicate.

4. How to Request a Refund

Email [email protected] with:

  • The email address used for purchase
  • Your order ID or transaction reference
  • A brief reason (optional)

We respond within 2 business days. Approved refunds are processed through Lemon Squeezy and typically appear within 5-10 business days.

5. After a Refund

Your license key will be revoked and the app reverts to trial mode. You are welcome to continue using the free trial features.

6. Multi-Device Licenses

Refunds are only available if none of the license keys in the order have been activated. Partial refunds for unused seats are not available.

7. Contact

Questions? [email protected] — we are a small team and we genuinely want you to be happy with DiskDog.